From Time To Times wants you to love your purchase! If for some reason you are not happy with your purchase, we offer a flexible return policy.
From Time To Times accepts returns up to 7 days from delivery. In order to be eligible for returns, items must:
- Return in original condition
- Include all accessories
- To start a return, please contact us via email with your order #
Customer is responsible to ship the item back based on seller’s instruction
(in order to avoid customs duty)
- Refund will be issued once the item is received and condition confirmed
- Refund will be issued to the same payment method used when purchased
- In case of seller’ error (wrong item, missing parts..etc), seller will issue a full refund. Otherwise, shipping, any customs duty and transaction fee (5.9%) will be deducted from the refunded amount.
Please kindly let us know if you have any questions!